We want you to love your purchase. If it’s not quite right, you can return or exchange eligible items within 14 days of delivery.

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Eligibility
Items must be new, unworn, unwashed, unaltered, and in original packaging with all tags attached. Élève may decline returns that don’t meet these requirements (we’ll notify you by email).

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How returns work:

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• You can ship with your own carrier/label (please keep your tracking number), or

• Request a return label from us (a flat fee will be deducted from your refund or store credit).

• After your package is delivered to us, please allow 2–3 business days for inspection.

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We'll notify you if your item is eligible for a refund to your original payment method.  If not, we'll issue store credit for future purchases.

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Exchanges
Request an exchange through the form below. You cover return shipping; we’ll ship your replacement after inspection. If the item you want is out of stock, we’ll issue store credit.

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Start a return or exchange
Fill out the form below or email contact@theofficialeleve.com with your order number. We’re here to help.